Backups, email, passwords, Wi-Fi and the printer. One number to call, and the boring stuff checked before it becomes a problem.
Small businesses don't need an IT department. They need someone who picks up, fixes it, and makes sure the backups actually work.
Pick by how much your business stops when the computers do.
For a sole trader with a laptop and a phone.
For a shop, clinic or office with a few staff.
For businesses that stop when the computers do.
We check what you have: devices, accounts, backups, email.
First month: the risky things fixed, backups set up and tested.
After that, one number to call and regular checks in the background.
A short monthly note: what we fixed and anything coming up.
Prices in AUD; final pricing and GST treatment are being confirmed, so treat these as a guide.
In Melbourne, yes, when it's needed. Most fixes are faster remotely, so we start there.
Anything with a password, a screen or a cable: email, Wi-Fi, laptops, phones, printers, your website and software accounts.
Yes. Every account and password stays in your name. If you leave, you take it all with you.
No. It's monthly; stop any month.